EnterOne Public Training Reschedule terms

If you are unable to attend your scheduled training class notify your EnterOne sales representative or email operations@enterone.com In order to receive a refund, you must cancel or reschedule your registration 15 or more calendar days before the start date of your scheduled class.

Failure to provide the required notification will result in a forfeit of funds. When rescheduling a student must enroll into a class being delivered within six months of the originally scheduled date or funds on account will be forfeited.

Please check with your sales representative for more information.

If a student does not attend a scheduled training class and fails to provide notification as described above; 100% of the training fees will be charged and no rescheduling will be allowed.

Private and Custom Training Cancellation/Rescheduling Terms

A customer who wishes to cancel or reschedule a private group training can do so with a notice of 15 days before the scheduled class start date. 100% of the class charges will be applicable if cancellation/reschedule is requested with less than 15 days of the class start date.

Partner Delivered Training Cancellation/Rescheduling Terms

A student can request to cancel or reschedule from a partner delivered class with a notice provided 15 days prior to the start date of class. Failure to provide proper notice will result in a forfeiture of 100% of the training fee.

eLearning Cancellation Terms

Once the eLearning course has been assigned to a learner, no cancellation/reassignment or refund is permitted.