The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) Learning Path provides you with a comprehensive foundation in designing, deploying, managing, and troubleshooting Cisco collaboration environments across on-premises, cloud, and hybrid architectures. Throughout this Learning Path, you will progress through a structured set of tracks that build proficiency in core Unified Communications technologies, cloud collaboration services, media resources, calling architectures, and Quality of Service (QoS). Each track focuses on a critical skill area, allowing you to develop deep expertise step-by-step while maintaining a cohesive view of the overall Cisco Collaboration solution. Across the eight tracks, you will gain practical experience with user and device provisioning, dial plans, call routing, collaboration edge services, cloud and hybrid deployments, cloud calling models, media processing, and QoS strategies. Whether you administer enterprise collaboration systems, support hybrid transformation initiatives, or manage cloud-connected calling services, this learning path prepares you to build scalable, secure, and resilient communication environments that meet the needs of modern organizations.

This Learning Path prepares you for the 350-801 CLCOR v2.0 exam. If passed, you earn the Cisco Certified Specialist - Collaboration Core certification and satisfy the core exam requirement for the Cisco Certified Network Professional (CCNP) and Cisco Certified Internetwork Expert (CCIE) Collaboration certifications.

Skills You'll Learn:

• Understand Cisco collaboration architectures across on-premises, cloud, and hybrid models
• Configure and manage Cisco Unified Communications Manager and Webex collaboration services
• Design scalable dial plans and implement secure call routing
• Deploy and secure collaboration edge services, including Expressway and Cisco Unified Border Element
• Manage cloud-based collaboration environments using Control Hub
• Integrate hybrid calling, messaging, and meeting workflows across cloud and legacy systems
• Provision users, devices, and cloud-connected endpoints efficiently
• Implement media resources, codecs, and processing services
• Apply QoS strategies to ensure collaboration performance
• Troubleshoot signaling, media, routing, and cloud connectivity issues across the collaboration stack

Learning Path Objectives

• Cisco Collaboration Solutions Architecture: Explore Cisco’s collaboration architecture, covering Unified Communications Manager, Webex cloud services, security basics, call flows, and clustering, while understanding key components and deployment models.
• On-Premise User Management and Device Provisioning: Discover user identity management, data synchronization, and device onboarding in Cisco Unified CM using LDAP integration, RBAC, Universal Device Templates, auto-registration, activation code workflows, and BAT provisioning to streamline deployments.
• Dial Plans and Call Routing: Design multisite dial plans, implement +E.164 routing, configure digit manipulation, enforce calling privileges, and troubleshoot call routing with Cisco tools like DNA and SIP analysis.
• Cisco Edge Services: Configure Expressway, Unified Border Element, and SBC for B2B collaboration, SIP trunking, and remote access while troubleshooting signaling and media at the network edge.
• Media Resources: Deploy and optimize Cisco collaboration media processing, including conferencing resources, transcoding, MTPs, media services, codecs, and media architecture design.
• Cloud and Hybrid Services: Explore cloud collaboration essentials, Webex architecture, identity management, hybrid workflows, cloud device provisioning, migration strategies, and Webex App integrations, while leveraging Cisco cloud APIs for automation.
• Cloud and Hybrid Calling: Deploy and manage cloud and hybrid calling with Webex Calling, Local Gateway, Control Hub, and IOS XE, while evaluating calling models, PSTN options, dial plan integration, and migration strategies.
• Quality of Service: Implement QoS concepts and configurations to ensure high-quality voice, video, and collaboration traffic, including marking, classification, queuing, congestion management, WAN strategies, and performance validation.